Learn How Electric Vehicle Supply Equipment (EVSE) Work is Funded
Unlike traditional departments that are fully funded through the budgeting process, the Clean Transportation activities are not. To close the gap on funding short falls the ISD Clean Transportation Team will cover its costs for services by charging fees, effective immediately. Therefore, when you complete a form to Request Chargers, ISD also needs to receive a funded Service Request, with payment information allowing ISD to charge your account when services are completed.
If ISD receives grants or Net County Cost (NCC) funding, the Clean Transportation Team may be able to co-fund a portion of the work. Customers can decide to include project costs in their department budget requests or request that ISD include the project cost in the next round of NCC requests.
Request Electric Vehicle Supply Equipment (EVSE) Repairs
Email EVsupport@isd.lacounty.gov for all issues related to outages and repairs.
If users need support on how to use the PowerFlex app or the charging stations, they should contact Support@powerflex.com.
Request New Electric Vehicle Supply Equipment (EVSE)
Customer needs to complete form Request Chargers and email to EVSErequests@isd.lacounty.gov.
ISD will send the Customer a quote for the initial site inspection based on information identified on the form, and will contact Customer to explain the cost of the initial assessment and what it includes. The Customer will then fill out a Service Request (SR) for the cost of the site inspection via email to EVSErequests@isd.lacounty.gov.
After the initial assessment, if the department wants project implementation to move forward, ISD will provide a quote for services to the Customer along with an Service Level Agreement (SLA). Once the SLA is signed and costs are approved, ISD will work with Customer on a project implementation timeline.
Charge My Electric Vehicle
Your vehicle has a QR code on the inside of the front driver door or on the inside of the charging plug door. You must download the PowerFlex app and register using your County employee email. Scan the QR code on the vehicle and on the charging station to initiate a charging session. If your vehicle does not have a QR code, contact ISDFleetSupport@isd.lacounty.gov. Click here for help on using the app. For County-operated charging stations, visit the EVSE map.
Download and install the PowerFlex Application on your smartphone:
First-Time Setup – Click Here
Guideline – Click Here
Best Value Job Order Contracting (JOC)
Best Value Job Order Contracting (JOC)
Public Contract Code (PCC) Section 20155, et seq. provides for a pilot program, which allows the County of Los Angeles to use best value construction contracting as an alternative delivery method. On October 5, 2021, the Board revised the previously adopted Best Value Construction Contracting policy and procedures and authorized ISD to implement the use of Best Value Construction Contracting as a procurement method to deliver projects.
In accordance with the Board best value policy, on July 18, 2022, ISD issued a Request for Statement of Qualifications for contractors to submit a Statement of Qualifications demonstrating their experience, licensing, payment and performance capacity, liability insurance, safety record, and commitment to use a skilled and trained workforce to be placed on a list of contractors qualified to submit bids for future Best Value JOCs. ISD’s evaluation committee found that 14 general contractors met the established prequalification criteria.
On January 10, 2023, the Board of Supervisors approved the following 14 short-listed firms to bid on ISD Best Value Job Order Contracts (JOCs):
- ACCO Engineered Systems
- Angeles Contractor, Inc.
- Athena Engineering Inc.
- Best Contracting Services, Inc.
- Cervus, Inc.
- Letner Roofing Company
- Exbon Development, Inc.
- HHJ Construction, Inc.
- Leed Electric, Inc.
- MIK Construction, Inc.
- MTM Construction, Inc.
- New Creation Engineering & Builders, Inc.
- Thomasville Construction, Inc.; and
- Vincor Construction, Inc.
This list will be valid for one calendar year. The following is a link to the Board letter: https://file.lacounty.gov/SDSInter/bos/supdocs/176445.pdf
Submit a Public Records Request
Submit a public Records Request for Internal Services Department (ISD) under the California Public Records Act (CPRA) by accessing ISD’s public Records Request web portal. Official records are held by ISD pursuant to governing document retention schedules.
Access a Contact List for Facilities
Access the latest ISD Operations Service Contact List for direct contact to ISD’s services.
Unbundling Contracts to Increase Equity
Unbundling Contracts to Increase Equity
Report a Power Outage at an LA County Department Building
Experiencing a POWER OUTAGE at an LA County Department building?
Contact your building/facilities administrator (or your manager/supervisor) to determine if it’s a utilities issue (which would likely affect more than one building) OR a problem within the building.
If a utilities issue and you are in Los Angeles Department of Water & Power (LADWP) territory (City of Los Angeles), visit LADWP.com Outage Information page or call 1(800) 342-5397.
If a utilities issue and you are in SoCal Edison territory (unincorporated LA County, etc.), visit SCE.com Power Outages page or call 1(800) 611-1911.
If determined to be an issue within just your building (and your building/facilities administrator is unable to identify or fix the issue), call ISD at (888) 344-4473.