To report an issue with County-owned Electric Vehicle Supply Equipment (EVSE), including charging station outages, equipment malfunctions, or repair needs, email EVsupport@isd.lacounty.gov.
ISD provides maintenance and operational support for County-managed EV charging infrastructure.
If you need assistance using the PowerFlex mobile app, accessing your charging account, processing payments, or troubleshooting app-related issues, contact PowerFlex Support directly at Support@powerflex.com.
Directing your request to the appropriate support team helps ensure faster resolution of EV charging station or user account issues.