See What Services Planning & Administration Provide

The Planning & Administration team in Operations is known as “PLAD” and provides financial management and controls for Operations Services. PLAD Provides:

1. Charges for Services – PLAD assists with funding services through Service Requests (SRs), Departmental Service Orders (DSOs), and other ways in which customers pay for services.
2. Rate Setting – PLAD establishes direct and indirect rates for customers in each of the operations divisions (See section below on rates)