The recipient can come to the ISD Fleet office anytime between the hours of 7:00 am and 5:00 pm Monday – Friday and use the four-digit combination to unlock the locker, turn the knob clockwise to open the locker, retrieve their documents, sign the receipt, place the receipt back in the locker and latch the door by turning the knob counter-clockwise. Spinning the combination dials then locks it and Fleet staff will retrieve the receipt when they arrive at the office. The combination is then changed for the next customer.
Each of the lockers is secured by a combination lock and a knob that latches the door. The combination is a four-digit number which is set by ISD Fleet staff.
When notified by ISD Fleet staff that license plates, registration tabs/cards, and other documents are available, Fleet staff will provide the recipient with the four-digit combination for the locker in which their documents are located.
Conversely, if the customer needs to drop off documents, keys, etc., they can call the ISD Fleet Services office at (323) 881-3919 and get the combination to an unused locker in which to drop off their items and Fleet staff will retrieve them upon their arrival to the office.