How Do I Track the Status of Work Requested?
You can access the Customer Service Portal Guide and the FAMIS Service Portal through these links. For a helpful video tutorial on accessing the portal, checkout FAMIS Customer Portal YouTube Video.
Customer Portal Access:
Mei Lew, Info. Tech. Specialist, ITS
(562) 940-3811
MLew@isd.lacounty.gov
Need Assistance?
If you have any issues with the status of your work request or the work itself, and you are not able to resolve it with the team performing the services, please contact our Customer Center, Project Manager, Omar Prioleau, (562) 306-8807 or email OPrioleau@isd.lacounty.gov.