How Do I Submit A Service Request?

Steps for completing the Service Request (SR):

This Service Request is used for various services within ISD

  1. Fill out information in fields #2-31 (Other boxes are for office use only).
  2. After filling out fields #2-31, email the completed SR to: CustomerCenterOPS@isd.lacounty.gov.
  3. Once the form is emailed, Customers will receive an Auto-Generated Reply from the Customer Service Center or Special Services stating the request has been received.
  4. Customer Service Center will process request and submit it to the Finance Department. After Finance Department approves the request and enters it into the Basis System, they will send it back to the Customer Service Center no later than the next business day. The Customer Service Center will then assign the request to the appropriate craft section.