ISD provides County departments with end-to-end delivery – including hardware provisioning and installation – of telephone services to customer desktops and telephone network access. We also provide project management of telephone service solutions including mechanical drawings for sites and equipment and coordination of site prep for installation.
Site prep, planning & cabling
Detailed analysis of customer business needs, site drawings and equipment procurement.
Plans & maintenance
Provision of dial and call plans including user role-based options, repair, maintenance and training.
Online billing & directories
Availability of online billing details and support for County and carrier directory phone listings.