The ISD Executive Management Services Division (EMSD) provides essential support to ISD management and divisions throughout the Department. As a vital link between the Department’s leaders, operational staff and customers, EMSD helps implement Countywide programs, develops customer service initiatives, coordinates the Strategic Plan, maintains ISD workplaces and ensures that the Department stays in compliance with County procedures and controls.
Planning & customer service
Coordinates Countywide programs as well as ISD quality and customer service initiatives.
Facilities & emergency mgmt
Manages ISD facilities including repairs, telephones, security and emergency planning and operations.
Oversees compliance with audit and control procedures and conducts all ISD internal investigations.